Self-study exam based on a thorough understanding of articles that include the topics of: Client and planner attitudes, values, biases; General principles of effective communication; and Analysis and evaluation of risk exposures.

1. Understand the role that communication and opportunistic behavior have in establishing client trust and commitment.
2. Identify areas where a planner can improve trust with clients and retain them for longer.
3. Understand what is included in a contingency fund and how that is more than just an emergency fund.
4. Be able to model a matrix for clients to help identify different ways to address various risk categories.