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Turning Insight Into Action: What Financial Planning Firms Can Learn from the 2019 FA People and Pay Study

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Join the TD Ameritrade Institutional benchmarking team for an in-depth look at the 2019 FA Insight People and Pay study, as they share the trends, insights, and best practices employed by the industry's top performing standout firms. The goal of the study is to understand how firms are “best leveraging and optimizing their greatest asset – people,” and this year’s results reflect the changing composition of advisory firms by looking deeper into diversity trends, productivity, employee engagement, and developing owners. In addition to seeing how their  firm “stacks up,” financial planners will learn more about tracking KPIs, organization design and staffing, cultivating great talent, and other findings they can apply to their own business.

Dan Inveen

Senior Consultant, Business Performance Solutions, TD Ameritrade Institutional

In 2008, Inveen co-founded industry research and consulting firm FA Insight where he served as a principal and the director of research. In May of 2016, FA Insight was acquired by TD Ameritrade Institutional. Inveen now serves as senior consultant, business performance solutions, TD Ameritrade Institutional. He is responsible for leading the data collection, analysis and maintenance of our FA Insight adviser benchmarking research offering and developing its strategy. He has dedicated his career to assisting businesses through research and strategy development for more than two decades. His research and consulting focus includes strategic planning, organizational design, compensation, operations and M&A. Prior to founding FA Insight, Inveen served as senior research manager with the Business Consulting Group at Moss Adams. His work experience also includes positions with Russell Investments, the U.S. Virgin Islands Bureau of Economic Research, and the Washington State Department of Trade & Economic Development. Inveen holds bachelor’s and master’s degrees in economics from the University of Washington and is a CFA Institute charter holder.

Lauren Forlenza

Manager, Business Performance Solutions, TD Ameritrade Institutional

Lauren Forlenza is the senior manager, FA Insight on the Business Performance Solutions team at TD Ameritrade Institutional. In this role she leverages her 25-year career in financial services to  develop, deliver and measure the impact of TDAI’s FA Insight offering inclusive of adviser industry benchmarking, topical custom research initiatives and big data capabilities that facilitate the success of our registered investment advisor clients. Prior to joining the RIA side of the business, Forlenza spent her career supporting business development and client experience initiatives at Merrill Lynch. She is the proud mom to a college-age daughter and 16-year-old triplet boys. When she is not helping to advance her children’s lives and improve adviser benchmarking initiatives, she is an avid dragon boater competing in multiple events a season.



Turning Insight Into Action: What Financial Planning Firms Can Learn from the 2019 FA People and Pay Study
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Open to view video.
Course Evaluation
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Certificate of Completion
0.0 CFP CE credits  |  Certificate available
0.0 CFP CE credits  |  Certificate available