How to Gain Business Using Research

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The secret to getting referrals and more business from clients is to know them better than anyone else. That is why client research is critical in determining advocates and possibly identifying things that need to be improved. Mike Byrnes will share best practices for all the different forms of research, including social media, surveys (qualitative and quantitative), one-on-one client interviews, focus groups and advisory boards. The goal of this presentation is to know how to create stronger client relationships and increased business.

Participants will learn how to:

establish stronger relationships with their clients

assess which research methodologies would better service clients

make improvements in business

Mike Byrnes

Owner of Byrnes Consulting, LLC

Byrnes Consulting

Mike Byrnes, a national speaker and Owner of Byrnes Consulting, LLC, works with advisors to help them become even more successful. He is a recognized thought leader on practice management topics and has been published 400 times in over 40 media outlets throughout the financial services industry. He has over 30 years’ of expertise is in business planning, marketing strategy, business development, client service and management effectiveness, along with several other areas. He specializes in helping businesses grow by utilizing the right mix of branding, PR, websites, emails, social media, sales, events, advertising, direct mail, marketing collateral and research. In his free time, Mike serves as a volunteer consultant and speaker for Empower Success Corps helping hundreds of charities in New England. Mike received his MBA from Boston College and BS from Saint Michael's College. Learn more at ByrnesConsulting.com.