Understanding, Recognizing and Calming Fight/Flight/Freeze in Client Appointments

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Brought to you by the Applied Behavioral Economics Knowledge Cirlce: This presentation will discuss:

What we normally think of in the situation of fight/flight/freeze
How fight/flight/freeze is healthy and natural
Why does it show up in Financial Advisor appointments with clients
What to do and what not to do when encountering fight/flight/freeze in client appointments

Competency Level: Interpersonal Impact
FPA Competency: Fiundational
CFP Board Topic: N/A
CFP Board CE Credit Hours: 0