Women and Financial Knowledge Circle: Operational Success in Your Practice
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The success of your operations and back-office functions goes a long way to determining your success as a firm. But what does that look like and how does it set up your firm for success? In this presentation, we’ll define the characteristics of a successful operations function and the impact they can have on your clients and organization. Just defining those characteristics isn’t enough though, we’ll cover actionable steps you can take to make real improvements. Whether you’re a one-person shop, a partnership, or running an entire Operations and Client Service team, you’ll come away with a fresh perspective on how your firm can improve as a whole by having an efficient, effective, and empowered operations and back-office function.
Ben Watson, CISM
Ben Watson Consulting
Ben has almost 20 years of experience running technology and operations for multiple registered investment advisors. He’s planned and executed many system implementations of key technology providers to advisors. Whether it’s standing up the technology for a spin-off firm with no down-time, rescuing a floundering system implementation or transitioning a platform while minimizing disruptions, he works hard to make sure that you can focus on your clients. In his various roles in the industry, Ben has become an expert in multiple advisor technologies including Tamarac Reporting, Tamarac CRM, Practifi, PreciseFP, Morningstar, MyComplianceOffice, and Smarsh as well as non-advisor specific technology like Okta, Box, Office 365, various communication platforms like Teams, RingCentral and Zoom as well as different productivity tools like Asana and Docusign.
With his extensive experience, Ben brings a level of insight and understanding that can only be found by someone who’s done the work.
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