
The Psychology of Financial Planning
Financial planning isn’t just about numbers — it’s about people.
Understanding the emotional, behavioral, and cognitive factors that shape financial decisions allows planners to build trust, reduce anxiety, and support client progress more effectively.
Why It Matters
Every client brings a unique set of beliefs, habits, and past experiences to their financial life. The ability to recognize emotional triggers, guide behavior change, and foster client motivation is essential to delivering plans that clients will not only understand — but act on.
Key Focus Areas
Behavioral Finance in Practice
Learn to identify cognitive biases and help clients make better choices in real-world financial scenarios.
Financial Therapy & Emotional Intelligence
Develop your awareness of stress, fear, and self-worth as they relate to money — and how to navigate tough conversations.
Strengthening Client Motivation
Use coaching techniques, active listening, and empathy to support clients in setting and sticking to meaningful goals.
Featured Learning Opportunities
Understand Core Behavioral Concepts
Explore videos, articles, or case examples that highlight how clients’ thinking patterns impact their decisions and financial outcomes.
Enhance Communication & Listening Skills
Engage with coaching strategies, listening exercises, or tools that help deepen client trust and promote collaborative planning relationships.
Explore Emotional and Financial Wellness Topics
Find resources related to money beliefs, financial anxiety, and strategies for supporting clients under stress or uncertainty.
When planners understand psychology, they become partners in change. Explore tools to support deeper, more effective client relationships.
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Product not yet rated Includes a Live Web Event on 10/07/2025 at 12:00 PM (MDT)
Enhance the effectiveness of the work you do with your clients by taking a multidisciplinary perspective of the dynamics at play in your relationship, in how you communicate, and in your client’s financial beliefs, behaviors, and decisions. During this presentation, Amy will demonstrate how to apply insights and knowledge from psychology, neurology, and biology to the work you do with your clients to increase effectiveness in the relationship and financial planning process.
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Brought to you by the Applied Behavioral Economics Knowledge Circle: Behavioral finance is often discussed either from an academic lens or through the client-facing experiences of working professionals. What’s missing are more opportunities for academia and firms to collaborate in exploring these unique perspectives. By bridging this gap, research becomes more actionable, practice becomes more evidence-based, and innovation in serving clients accelerates.
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Includes Credits
When it comes to building wealth, personality matters. Using data based on The Millionaire Next Door, six critical competencies (i.e., broad personality characteristics) were found to be related to a client’s net worth above and beyond age and income.
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- Non-member - $49
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Product not yet rated Includes Credits
Self-study exam based on a thorough understanding of articles published in Volume 33, Issue 2 of Financial Services Review, the academic journal of the Academy of Financial Services.
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- Non-member - $196
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Includes Credits
Self-study exam based on the Journal of Financial Planning, April 2024 Issue
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- Non-member - $49
- Member - $5
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Includes Credits
Self-study exam based on the Journal of Financial Planning, April 2025 Issue
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- Non-member - $49
- Member - Free!
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Includes Credits
Self-study exam based on the Journal of Financial Planning, July August Issue
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- Non-member - $49
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Includes Credits
Self-study exam based on the Journal of Financial Planning, August 2025 Issue
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- Non-member - $49
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Includes Credits
Self-study exam based on the Journal of Financial Planning, December 2023 Issue
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- Non-member - $49
- Member - $5
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Includes Credits
Self-study exam based on the Journal of Financial Planning, February Issue
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- Non-member - $49
- Member - Free!
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